BayoSys legal document

BayoSys SaaS Agreement

SaaS access, platform operation, tenant responsibilities, and account usage terms.

BayoSys SaaS Agreement
(Between BayoSys and Tenant Businesses)

1. Parties
This Software-as-a-Service Agreement (“Agreement”) is entered into between:
BayoSys (“BayoSys”, “we”, “us”, or “our”)
The business entity or individual creating an account or using the Platform (“Customer”, “Tenant”, or “you”)

2. Scope of Services
BayoSys provides access to a multi-tenant platform that may include:
Website and landing page infrastructure
CRM and customer management tools
Booking and calendar systems
Commerce and payment functionality
Subscription and membership tools
PhotoPay (digital delivery and event sales)
Email and communication systems
Automation and integrations
Admin and onboarding tools
Features may vary based on configuration.

3. Account & Workspace
Each Customer is provided a tenant workspace within the Platform.
All data, users, and operations are scoped to that workspace
Customer is responsible for managing access and permissions

4. License Grant
BayoSys grants Customer a:
Limited
Non-exclusive
Non-transferable
license to use the Platform solely for business purposes in accordance with this Agreement.

5. Restrictions
Customer agrees not to:
Copy, resell, or sublicense the Platform
Reverse engineer or replicate system functionality
Bypass payment systems or platform fees
Use the Platform for unlawful or fraudulent purposes
Access or attempt to access other tenant data
Violation may result in suspension or termination.

6. Ownership
BayoSys Ownership
BayoSys owns:
Platform software
Codebase and infrastructure
Templates and systems
Automations and workflows
CRM structure and backend systems

Customer Ownership
Customer owns:
Business content
Branding and assets
Customer data
Uploaded materials

Platform Usage Rights
Customer grants BayoSys the right to:
Host
Store
Process
Display
customer data solely to operate the Platform.

7. Onboarding & Setup
Customer must provide:
Logo and branding assets
Domain (if applicable)
Support email
Business information
Service offerings and pricing
Required integrations (e.g., Stripe, calendar)
Delays caused by missing information are the responsibility of the Customer.

8. Customer Responsibilities
Customer is responsible for:
Accuracy of all business information
Legal compliance in their industry
Customer service and fulfillment
Refund and cancellation policies
Compliance with data privacy laws
Maintaining access to third-party accounts (Stripe, Google, etc.)

9. BayoSys Responsibilities
BayoSys will:
Operate and maintain the Platform
Provide core infrastructure and hosting
Support platform functionality
Implement reasonable security measures
Enable checkout, CRM, and booking systems
BayoSys does not guarantee uninterrupted service.

10. Fees & Business Model
Core Model
BayoSys may provide:
Website setup
Platform access
with no required monthly fee, depending on the plan.

Platform Fee
BayoSys may charge a $2 platform fee per transaction, which may:
Be paid by the end customer
Be passed through or absorbed by the tenant
This fee is:
Separate from the Customer’s pricing
Not tied to Stripe processing fees
Potentially non-refundable

Additional Fees
Additional charges may include:
Stripe or payment processor fees
Optional add-ons or modules
Custom development or services

11. Site Warranty (Optional)
BayoSys may offer a Site Warranty subscription (e.g., $12/month), which may include:
Ongoing edits within scope
Minor updates and adjustments
Limited feature enhancements
Not Included:
Full redesigns
Major feature builds
Third-party issues
Without an active warranty:
Support may be limited to critical fixes only

12. Payments & Billing
Payments may be processed through Stripe or other providers
Customer is responsible for maintaining valid billing information
Failed payments may result in service interruption

13. Integrations
The Platform may integrate with:
Stripe
Google Calendar
Email providers
CRM imports
PhotoPay delivery systems
Lead generation tools
BayoSys is not responsible for failures caused by third-party services.

14. Data Handling & Privacy
BayoSys stores and processes data on behalf of the Customer
Customer is the data controller for their customer data
BayoSys acts as a processor in many cases
Customer must:
Use data lawfully
Provide required privacy notices
Obtain necessary consent

15. Data Export & Termination
Export
Customer may request export of their data:
Before or upon termination
Subject to technical limitations

Post-Termination
After termination:
Platform access may be revoked
Data may be retained per Privacy Policy
BayoSys is not obligated to maintain indefinite access

16. Suspension & Termination
BayoSys may suspend or terminate access for:
Nonpayment
Fraud or abuse
Legal or regulatory risk
Excessive disputes or chargebacks
Violations of this Agreement

17. Warranties & Disclaimers
BayoSys provides the Platform “as is.”
No guarantees are made regarding:
Revenue or sales
Lead generation results
Booking volume
Exact replication of prior websites
Third-party service reliability

18. Limitation of Liability
To the maximum extent permitted by law:
BayoSys is not liable for:
Lost profits
Business interruption
Indirect or consequential damages

19. Indemnification
Customer agrees to indemnify BayoSys against claims arising from:
Business operations
Customer disputes
Regulatory violations
Content or data misuse

20. Confidentiality
Both parties agree to:
Protect confidential information
Not disclose sensitive business or technical data

21. Governing Law
This Agreement is governed by applicable laws determined by BayoSys.

22. Modifications
BayoSys may update this Agreement at any time.
Continued use constitutes acceptance.

23. Contact
support@bayosys.com

24. Effective Date
Effective as of: April 1st 2026